Privacy Policy
Last updated: 10 August 2026
1. Information we collect
XaroTicket may collect information you provide when you create an account, update your profile, buy or manage tickets, contact support, or use event check-in features. This can include your name, email address, phone number, date of birth, ID number when required for an event, order details, ticket details and check-in records.
2. How we use information
We use information to operate accounts, process ticket orders, issue and validate tickets, prevent duplicate entry or misuse, communicate about orders and events, provide support, maintain security, and improve the service.
3. Organisers and service providers
Relevant ticket and attendee information may be made available to the organiser responsible for an event where needed to manage attendance, customer support, access control or event administration. We may also use hosting, payment, email or technical service providers that process information on our behalf.
4. Ticket and scanning data
Each XaroTicket may contain a unique QR code and barcode. When a ticket is verified or checked in, the system may record its status and check-in information to help prevent reuse.
5. Retention and security
We keep information for as long as reasonably needed for ticketing, account, security, support and record-keeping purposes. We use reasonable technical and organisational safeguards, but no online system can guarantee absolute security.
6. Your choices
You can update available profile information from your account. You may contact XaroTicket for assistance with access, correction or other privacy requests relating to information held by the service.
7. Changes
We may update this policy when the service or its practices change. The latest version will be published on this page with an updated date.
8. Contact
For privacy questions, use the XaroTicket support or contact channel provided on the website.